As the Philippines continue to overtake India as the world’s leading destination for BPO services, the country has become a global hub for both voice and non-voice outsourcing. Companies are capitalizing on the significant cost savings available by relocating all or part of their operations to the Philippines.
Our Account Managers and Business Consultants work closely with you to determine the most suitable organizational setup—based on your parent company’s current structure and the specific services required at your BPO center. We then connect you with our sister company, Keystone Property Solutions, to locate office spaces that perfectly fit your needs.
Once the office location is secured, our IT consultants take over the planning and development of the physical infrastructure. This includes network planning, IT procurement, and the creation of comprehensive IT manuals, disaster recovery plans, and business continuity strategies.
While the physical office setup is underway, we simultaneously address the other critical aspects of establishing a call center or BPO operation:
Our labor lawyers work with you to define your company’s labor policies in accordance with Philippine laws. We draft customized company manuals and employment contracts, while our partnership with a licensed recruitment firm (authorized by the Department of Labor and Employment) ensures that qualified staff are sourced efficiently.
Companies engaged in outsourcing can benefit from various tax incentives under current Philippine policies. We discuss and identify the most valuable incentive programs for your business based on your structure and office location.
With our comprehensive and integrated approach, Business Explore PH ensures that your outsourcing operations are set up efficiently, allowing you to focus on sca